CUSTOMERS PLEASE READ BEFORE ORDERING YOUR ITEMS
IT IS UNDERSTOOD THAT YOU HAVE AGREED TO OUR TERMS AND CONDITIONS WHEN YOU HAVE PLACED YOUR ORDER
ALL ORDERS RECEIVED BEFORE AND INCLUDING THE 14th DECEMBER 2011 WILL BE DISPATCHED IN TIME FOR CHRISTMAS AND ALL ORDERS RECEIVED FROM AND AFTER THE 15th DECEMBER 2011 WILL NOT BE PROCESSED UNTIL AFTER 5th JANUARY 2012
PLEASE NOTE: WHEN ORDERING YOU MUST ALLOW 10 WORKING DAYS BEFORE YOUR ORDER IS DISPATCHED (15 WORKING DAYS IF YOUR ORDER INCLUDES A FAIRY HOUSE) AFTER CLEARED PAYMENT IS RECEIVED ALSO ALL ORDERS RECEIVED AFTER 6pm WILL BE CLASSED AS BEING RECEIVED THE FOLLOWING DAY
IF YOU NEED YOUR ORDER BEFORE A SPECIFIC TIME YOU MUST CONTACT US BEFORE PLACING YOUR ORDER BECAUSE WE CANNOT GUARANTEE YOUR ORDER WILL BE DISPATCHED IN TIME
WE DO AIM TO DISPATCH ORDERS BEFORE THE 10 WORKING DAYS PERIOD (15 WORKING DAYS FOR FAIRY HOUSES) BUT YOU MUST ALLOW THIS TIME PERIOD BEFORE CONTACTING US IF YOU HAVE NOT RECEIVED YOUR ORDER.
ALL ITEMS ARE SENT SECOND CLASS AND A PROOF OF POSTAGE WILL ALWAYS BE OBTAINED . AS PER ROYAL MAIL INSTRUCTIONS , PLEASE ALLOW UPTO 21 DAYS FOR DELIVERY. ITEMS MARKED FREE DELIVERY APPLIES TO UK ONLY
PLEASE NOTE: FREE POSTAGE ONLY APPLIES TO ORIGINAL ORDER. ANY ORDERS THAT ARE RETURNED TO US BY ROYAL MAIL BECAUSE CUSTOMER DID NOT COLLECT FROM THERE LOCAL SORTING OFFICE OR ROYAL MAIL COULD NOT DELIVER THEM. THE CUSTOMER WILL HAVE TO PAY POSTAGE ON SAID ITEMS TO HAVE THEM RE-DELIVERED.
PLEASE NOTE DUE TO INSURANCE ON POSTED ITEMS WE ARE UNABLE TO ASK ROYAL MAIL TO LEAVE PARCELS IN CERTAIN PLACES (SUCH AS SHEDS OR WITH A NEIGHBOUR ECT..)AND ALL ORDERS MUST BE SENT TO THERE CONFIRMED ADDRESS WHEN THE ORDER IS PLACED, WE ARE SORRY BUT DUE TO INSURANCE PURPOSES WE ARE UNABLE TO DELIVER TO ALTERNATIVE ADDRESSES
CUSTOMERS OUTSIDE THE UK PLEASE SEE THE INTERNATIONAL POSTAGE COSTS PAGE
SOLD OUT, OUT OF STOCK OR CURRENTLY UNAVAILABLE ITEMS: ANY ITEMS THAT ARE ORDERED THAT STATE THE ITEM IS SOLD OUT, OUT OF STOCK OR CURRENTLY UNAVAILABLE WILL BE REFUNDED THE AMOUNT FOR THAT ITEM.
E-CHEQUE PAYMENTS
ALL ITEMS PAID FOR BY E-CHEQUE WILL NOT BE PROCESSED UNTIL THE E-CHEQUE PAYMENT HAS CLEARED
COPYRIGHT
BEWARE OF GOBLIN MADE IMITATIONS
PLEASE NOTE: ALL DESIGNS OF FAIRY DOORS, PIXIE DOORS , HOBGOBLIN DOORS, GARDEN ELF DOORS, OPENING FAIRY, DELUXE FAIRY DOORS, FAIRY TALE FAIRY DOORS AND PIXIE DOORS AND ALL FAIRY HOUSES, PIXIE HOUSES, HOBGOBLIN HOUSES, FAIRY CIRCLES, ACCESSORIES AND ALL OTHER GIFT ITEMS ON THIS WEBSITE AND ALL WORDING AND POEMS USED TO DESCRIBE OUR PRODUCTS AND PHOTOS ARE COPYRIGHT TO ENCHANTED DOORWAYS AND MUST NOT BE USED IN ANY FORM BY ANYONE ELSE .
POSTAGE CHARGES : THE POSTAGE CHARGES ARE EXPLAINED ON THE POSTAGE PAGE . FREE POSTAGE APPLIES TO UNITED KINGDOM ONLY. INTERNATIONAL CUSTOMERS PLEASE SEE THE INTERNATIONAL POSTAGE PAGE
PAYMENT : ACCEPTABLE METHODS OF PAYMENT ARE VISA,MASTERCARD,CREDIT/DEBIT CARDS,PAYPAL
RETURNS / REFUNDS :
We adhere to 'The Consumer Protection (Distance Selling) Regulations 2000; which applies to sales which have been made at a distance. In other words, where there's no face-to-face contact between the seller and the consumer before the contract is made.
In line with the Regulations, we offer a period of seven working days after the date of receipt within which you, the consumer, can cancel your order and get your money back, excluding the original postage and packing charges. In order to qualify, your purchase/s must be returned at your own expense. we also advise that you obtain proof of postage/ postal insurance in accordance with the items' value, in case of the event of the item/s arriving damaged or being lost in transit.
DISCLAIMER : ALL OUR ITEMS ARE HANDMADE , THERE FOR NO TWO ITEMS ARE THE SAME(I.E. EMBELISHMENTS,HINGES AND DESIGN MAY DIFFER SLIGHTLY TO ITEM DISPLAYED) AND ALL MEASUREMENTS ARE APPROXIMATE.THE ITEMS ARE NOT TOYS AND DO CONTAIN SMALL PIECES , THEREFORE THEY ARE NOT SUITABLE FOR SMALL/YOUNG CHILDREN .
"YOUR PERSONAL INFORMATION WILL NOT BE SHARED WITH ANY THIRD PARTY OR USED FOR MARKETING PURPOSES OR USED FOR ANY OTHER PURPOSE OTHER THAN FULFILMENT OF THE SERVICE WHICH YOU ARE USING."
COMPETITIONS: ONLY ONE ENTRY FOR EACH COMPETITION WILL BE ACCEPTED AND NO MONIES WILL BE OFFERED AS AN ALTERNATIVE FOR THE PRIZE ON OFFER. ALL ENTRIES MUST BE IN BEFORE THE STATED CLOSING DATE AND ONLY CORRECT ENTRIES WILL BE ACCEPTED. THE WINNER WILL BE NOTIFIED BY EMAIL AND THE NAME OF THE WINNER AND COUNTRY ONLY, WILL BE DISPLAYED ON OUR HOMEPAGE
SPECIAL OFFERS:WE WILL ONLY SEND FREE DOORS OR GIFTS OR REDUCED PRICED ITEMS FROM WHEN THE SPECIAL OFFER HAS STARTED. ANY ORDERS RECEIVED BEFORE THE SPECIAL OFFER COMMENCED WILL NOT RECEIVE THE FREE DOOR OR GIFTS OR THE REDUCED PRICE.ALSO FREE DOORS ARE CHOSEN BY US (ENCHANTED DOORWAYS) UPTO THE VALUE STATED IN THE OFFER AT THE TIME: PRICES SUBJECT TO CHANGE AT ANY TIME
EMAIL :ENCHANTEDDOORWAYS@BLUEYONDER.CO.UK