CUSTOMERS PLEASE READ BEFORE ORDERING

PLEASE NOTE: WHEN ORDERING YOU MUST ALLOW 10 WORKING DAYS BEFORE YOUR ORDER IS DISPATCHED (15 WORKING DAYS IF YOUR ORDER INCLUDES A FAIRY HOUSE) AFTER CLEARED PAYMENT IS RECEIVED

IF YOU NEED YOUR ORDER BEFORE A SPECIFIC TIME YOU MUST CONTACT US BEFORE PLACING YOUR ORDER BECAUSE WE CANNOT GUARANTEE YOUR ORDER WILL BE DISPATCHED IN TIME

WE DO AIM TO DISPATCH ORDERS BEFORE THE 10 WORKING DAYS PERIOD (15 WORKING DAYS FOR FAIRY HOUSES) BUT YOU MUST ALLOW THIS TIME PERIOD BEFORE CONTACTING US IF YOU HAVE NOT RECEIVED YOUR ORDER.

ALL ITEMS ARE SENT SECOND CLASS AND A PROOF OF POSTAGE WILL ALWAYS BE OBTAINED . AS PER ROYAL MAIL INSTRUCTIONS , PLEASE ALLOW UPTO 21 DAYS FOR DELIVERY. ITEMS MARKED FREE DELIVERY APPLIES TO UK ONLY

CUSTOMERS OUTSIDE THE UK MUST CONTACT US ABOUT POSTAGE BEFORE YOU PLACE YOUR ORDER

IF YOU ORDER OUTSIDE THE UK AND HAVE NOT PAID FOR INTERNATIONAL POSTAGE THAT WE HAVE AGREED. YOUR ORDER WILL NOT BE DISPATCHED UNTIL THE AGREED POSTAGE IS PAID

COPYRIGHT

BEWARE OF GOBLIN MADE IMITATIONS

 PLEASE NOTE: ALL DESIGNS OF FAIRY DOORS, PIXIE DOORS , HOBGOBLIN DOORS, GARDEN ELF DOORS, OPENING FAIRY AND PIXIE DOORS AND ALL FAIRY HOUSES, PIXIE HOUSES, HOBGOBLIN HOUSES, FAIRY CIRCLES, ACCESSORIES AND ALL OTHER GIFT ITEMS ON THIS WEBSITE AND ALL WORDING AND POEMS USED TO DESCRIBE OUR PRODUCTS AND PHOTOS ARE COPYRIGHT TO ENCHANTED DOORWAYS AND MUST NOT BE USED IN ANY FORM BY ANYONE ELSE .

POSTAGE CHARGES : THE POSTAGE CHARGES ARE EXPLAINED ON THE POSTAGE PAGE .

PAYMENT : ACCEPTABLE METHODS OF PAYMENT ARE PAYPAL , PERSONAL CHEQUE OR POSTAL ORDER . CHEQUES AND POSTAL ORDERS MADE PAYABLE TO K AND M GRIFFIN .

 

RETURNS / REFUNDS :

We adhere to 'The Consumer Protection (Distance Selling) Regulations 2000; which applies to sales which have been made at a distance. In other words, where there's no face-to-face contact between the seller and the consumer before the contract is made.

In line with the Regulations, we offer a period of seven working days after the date of receipt within which you, the consumer, can cancel your order and get your money back, excluding the original postage and packing charges. In order to qualify, your purchase/s must be returned at your own expense. we also advise that you obtain proof of postage/ postal insurance in accordance with the items' value, in case of the event of the item/s arriving damaged or being lost in transit.

DISCLAIMER : ALL  OUR ITEMS ARE HANDMADE , THERE FOR NO TWO ITEMS ARE THE SAME(I.E. EMBELISHMENTS AND DESIGN MAY DIFFER SLIGHTLY TO ITEM DISPLAYED)  AND ALL MEASUREMENTS ARE APPROXIMATE.THE ITEMS ARE NOT TOYS AND DO CONTAIN SMALL PIECES , THEREFORE THEY ARE NOT SUITABLE FOR SMALL/YOUNG CHILDREN . 

"YOUR PERSONAL INFORMATION WILL NOT BE SHARED WITH ANY THIRD PARTY OR USED FOR MARKETING PURPOSES OR USED FOR ANY OTHER PURPOSE OTHER THAN FULFILMENT OF THE SERVICE WHICH YOU ARE USING."

 

COMPETITIONS/SPECIAL OFFERS:WE WILL ONLY SEND FREE DOORS OR GIFTS FROM WHEN THE SPECIAL OFFER HAS STARTED. ANY ORDERS RECEIVED BEFORE THE SPECIAL OFFER COMMENCED WILL NOT RECEIVE THE FREE DOOR OR GIFTS ALSO FREE DOORS ARE CHOSEN BY US (ENCHANTED DOORWAYS) UPTO THE VALUE STATED IN THE OFFER AT THE TIME

(FAIRY DOOR FORTNIGHT "FAIRY MUSHROOM OPENING FAIRY DOOR" SPECIAL OFFER STARTED ON 30th AUGUST 2010 AND WILL END ON 12th SEPTEMBER 2010)

CONTACT DETAILS : ENCHANTED DOORWAYS ,14 JOHN BROAD AVENUE TELFORD SHROPSHIRE TF1 2HU .

EMAIL :ENCHANTEDDOORWAYS@BLUEYONDER.CO.UK